Frequently Asked Questions
IS FOREST FRIENDLY TIMBER USED?
We make every effort to ensure that all our doors and raw lumber suppliers claim they purchase from Managed Forest sources and we especially support those where replanting programs are employed.
Some species of timber have a restricted cutting allocation per annum and it is therefore possible that we may offer a product in an alternative timber which you would really prefer.
It is very rare that we will use species such as Brazilian Mahogany, Luzon, Luaun or English Oak in our productions.
We donate as much of our Used Paper & Cardboard for Recycling as is practical.
For more information On Engineered Doors See The Modern Methods Page.
WHAT ARE RAISED MOULDINGS?
Raised Mouldings are a separately carved or machined beading fixed to the face of a door.
This is normally applied around the Fielded Panels and Glass Openings.
Raised Mouldings give the door a great deal of character and visual depth.
WHAT IS DOWEL CONSTRUCTION?
Dowel construction doors are made of separate components i.e. Stiles, Head Rail, Mid Rails, Bottom Rails etc.
The main components are joined by Bore Holes and Fluted Dowels which are glued and inserted into the dowel holes. The door is then pressed by hydraulic or pneumatic press to complete its assembly. This method is employed to assemble ‘Economical’ exterior doors and almost always to assemble interior doors.
Further Information is in the Useful Door Data pages.
WHAT IS MORTICE & TENON CONSTRUCTION?
Mortice & Tenon refers to the main joints of two pieces of wood.
A Mortice & Tenon Joint basically means that two pieces of wood are joined by carving a tenon peg on one piece of wood and boring a mortice hole in another. The tenon is then glued and passed through the mortice hole, it is glued and wedged in place to secure a firm joint.
This is a well proven way of joining two pieces of wood together and has been employed since man kind invented joinery.
A Mortice & Tenon construction is therefore superior to a dowel built exterior door in withstanding the climate.
NOTE: Most modern interior doors are built with dowel construction as they are not exposed to severe weather conditions and Dowel Joints are therefore adequate.
Further Information is in the Useful Door Data Page.
ARE YOUR DOORS SOLID OAK, ASH, PINE, HARDWOOD?
While 99% of our doors are solid this does not normally mean that they are solid oak, ash, pine, hardwood etc.
It is quite normal & standard practice for doors to be made from engineered components.
This means that the doors will be a veneer of oak, ash, pine etc. over a composite core.
Making doors this way gives a much more stable construction being less susceptible to problems that solid timber components have such as twisting & bowing.
Other benefits of making doors this way are:
- Kinder to forests
- Much more cost effective
More detailed information can be found at Modern Methods. Click to view Modern Methods and Construction Details
HOW SHOULD I POLISH/STAIN/VARNISH MY DOORS?
View our how to decorate a door section.
Click the link to the left for details of what to use as well what not to use.
Using a water based treatment will void your warranty.
Any guidance given here does NOT overrule guidance given by specific manufacturers. Where a manufacturer has specific guidelines these will be shown and MUST BE adhered to. Failure to follow these guidelines WILL void your warranty.
DOES THE GLASS MEET BRITISH STANDARDS?
All our glass products are produced up to or exceeding Building Regulations Tables as recommended by the BSI INSTITUTION or the GLASS AND GLAZING FEDERATION.
For doors either TOUGHENED SAFETY GLASS or 6mm (¼") ANNEALED glass is supplied as a minimum standard, some are even supplied with LAMINATE SAFETY GLASS at our consideration.
Where WINDOWS are supplied glazed the glass content will comply to the DOCUMENT ‘L’ LEGISLATION that came into force in UK on 1st APRIL 2002. All window glazing is LOW `E` double glazing as standard and TOUGHENED when needed.
IS MY DOOR A STANDARD SIZE?
The standard sizes available for each door are shown in the individual pictorials on the applicable pages.
It is worth noting the following :-
- Dowel External Doors are normally 40mm (1.55") thickness unless shown.
- Mortice & Tenon Doors are normally 44mm (1¾") thickness unless shown.
- Internal Doors in Imperial sizes are normally 35mm (1.4") thickness unless shown.
- Internal Doors in Metric sizes can be either 35mm (1.4") or 40mm (1.55") Thickness depending on the product.
Refer to the individual pictorials for information on each product. If you need assistance E-Mail your query or use our enquiry cart.
Useful information can be found in the METRIC CONVERSION TABLES in Useful Door Data.
CAN MY ORDER BE DELIVERED?
Depending on your location delivery can be arranged in the UK (Outside UK by arrangement for bulk orders).
Carriage charges depend on the area you need delivery to and the quantity of goods you require. Please include your Town, County and Post Code in any enquiry you submit.
HOW CAN I PAY FOR MY ORDER?
Click to view our ordering and Payment Options page.
DO I MEASURE IN INCHES OR MILLIMETRES?
There is also a switch located underneath the menu bar on every page which allows you to view sizes in either metric or imperial measurements, whichever is your preference.
Most domestic properties in U.K. use Imperial size doors (78″×27″ or 78″×30″ etc.). Some properties built in recent years do have Metric sized doors. By default all sizes are shown in Imperial but this can be changed depending on your personal preference.
For a Guide an approximate CONVERSION TABLE can be found in the Useful Door Data pages that covers the most common sizes of the products we market.
DO YOU HAVE A FITTING SERVICE?
SORRY WE DO NOT offer a fitting service but will endeavour to supply all the goods you need for your new doors, windows, etc.
HOW DO I FIT MY DOOR?
If you need to ask us this question then we strongly recommend that you leave installation to a professional. Fitting a door is not something that can be taught over email, telephone or even by video. A lot of skill and experience is required.
DO YOU HAVE A SHOWROOM?
No we no longer have a showroom as we are an entirely internet-based business. Pictures of our products are available online and via email if you have any specific requests, and samples are also available to be posted to anyone free of charge.
Please note that not all products on site are in stock or on display. Our range is very comprehensive and not all doors are stock items. If you wish to view a particular item, please do not hesitate to call first to ensure the item you want to look at is in stock or an example is available.
CAN YOU CUT MY DOOR TO…?
We do not have a cut to size service. Dressing the door in to suit your frame really needs to be done on site by your installer to suit the frame.
In the case of new frames being supplied by us as well as doors and/or standard side panels we will not trim the door(s)/panel(s) to fit the frame. Again this must be done by your installer.
Custom made doors/panels are usually made a couple of millimetres larger than requested to allow the fitter to dress them off for a perfect fit.
WHERE DO I INPUT MY VOUCHER CODE?
Click to view more information